Policy, Process and Workflow

How to create end-to-end workflow models and optimization targets for workflow redesign and process automation, emphasizing the role of standards and policies to ensure DAM capabilities remain aligned to workflows and user practices.

Purpose

Workflows comprise two or more use-case scenarios and dozens of activities; a visual depiction of use-cases enables other busy users to quickly validate or refine use-case automation assumptions as well as the suitability of a proposed enhancement.

Garner front-line user support for process automation, using pre-populated use-case scenarios and user activity-task cells to speed their understanding of current-state operations and future-state enhancements

Learning Outcomes

• Understanding workflow analysis methodologies using use-case scenarios and user activity-task cells.

• Confidence in how to engage affected users and stakeholders in actively defining new workflows and project goals

Samples, Project Artifacts & Educational Materials